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Subject: Re: Reader 7 "Interface not supported"


Author:
RTT
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Date Posted: 14:25:02 03/01/05 Tue
In reply to: Pedro Lino 's message, "Reader 7 "Interface not supported"" on 08:10:33 03/01/05 Tue

The new Acrobat ActiveX interface (Acrobat 7) is different
and to maintain compatibility with the old one PDFE try to detect the Acrobat version installed to perform according.
If you get this error is because the routine is failing the correct detection of the Acrobat version installed.

The routine check this registry key
HKEY_CLASSES_ROOT\AcroExch.Document\AcrobatVersion

The old versions of Acrobat have this key but the V7 no
So if this key is not present the version is V7.
You probably have not uninstalled the old version before the new one installation or the uninstall procedure failed to remove this key.
To resolve the problem just remove the key.

A better Acrobat version detection method is needed so if someone can help with this, please submit



>I just installed version 1.5 and it doesn't support
>Reader 7... Any suggestions? (Note: this is posted in
>English to check if other users had the same
>problem...)

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