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Date Posted: 06:56:46 05/30/01 Wed
Author: Jeannie-Forum Moderator
Subject:

Alcatel
In reply to: Lis 's message, "Alcatel modems can be a problem!" on 22:19:05 05/29/01 Tue

In March of this year, due to waking up one day and not being able to get on the web, Sympatico asked me to change from a Nortel model to the Alcatel Home Touch 3EC1880. They had changed their nw and the Nortels no longer spoke to the servers (so they said). With the Alcatel in place - no problems. Do you have the same model as above? If not, you may want to get onto Sympatico and ask for a change of model - you can do that if you are disatisfied with the one you have. After all, you're the customer they can ill afford to lose! Good luck.

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