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Subject: Re: No Support on product?


Author:
Antone
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Date Posted: 14:54:41 10/21/05 Fri
In reply to: Mark Fleming 's message, "No Support on product?" on 06:57:00 09/29/05 Thu

I know this might not sound like a satisfactory response, but this forum is intended primarily as a place for users to answer users' questions. Having recognized that it wasn't clear enough how to contact me directly for support, I've updated the README file in the CaRP package, adding a link to my contact form, and explaining that this forum isn't always visited frequently by Gecko Tribe personnel.

The new forum that I launched today to replace this one should be much easier for me to keep tabs on (especially after I write myself a script to show me new posts using RSS), so I intend to be a lot more active there.

I am extremely grateful to those users who have done a great job in answering other users' questions. Anything that reduces one part of my workload makes it so much easier for me to find time to add new features like the transcoder script, write better documentation, make progress on the complete overhaul of CaRP that I'm currently working on, set up better forums, and the million other little things that go into running the business.

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