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Subject: Customer Service


Author:
Tom Blackman
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Date Posted: 15:00:39 08/27/09 Thu

It’s a pleasure writing notes such as this. I’ve spent my career in the luxury hotel & resort business and can tell you from experience that repeat business comes from quality customer service. There are lots of luxury resorts; there are lots of people who sell reloading components. All else being relatively equal, service quality will identify and push forth the industry leader. I’m delighted to know that you at Scharch are people who strive for the same level of service that we try so hard to provide. Many thanks for a quality product and outstanding service.

Best regards,

Tom

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