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Date Posted: 04:15:42 02/12/02 Tue
Author: Ann Rippin
Subject: References

Two references from the session last week:

The values in use and espoused values article is

Argyris, C. (1994) 'Good communication that blocks learning', Harvard Business Review, 72, July-August, pp: 77-85.


For skunk works you had better have a look in Tom Peters' work. It might be in In Search of Excellence, or possibly A Passion for Excellence. Peters might well come with a health warning - sounds great but wonder about the depth. Then again he's the world's highest paid consultant/business writer and I'm not.

Ann

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