Re: Incorrect ASPI ? -- WatchetSoft

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Subject: Re: Incorrect ASPI ?

Author:
Colin Balkham

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Date Posted: 09:27:33 04/29/02 Mon
In reply to: Peter Hoelscher 's message, "Re: Incorrect ASPI ?" on 04:19:13 04/29/02 Mon

>Hi Penny,
>
>yes, renaming did the trick and yes, I use Win 2000.
>Here comes the next problem: everything works as it is
>supposed, except, that no data are written on CD. The
>software thinks, that it did by saying "Burn
>completed". Is this a restriction of the
>trial-version?
>
>Greetings and thanks
>Peter

Hi Peter,

No its not a restriction of the trial version it should write o.k. A couple of thoughts - is Test write set on in the preferences screen ? Have you checked the log - you'll find it under the backup/view logs option from the menu - this should tell you if any problems were encountered with the write. You can also try restore/find file and set "search for rejects true" this should detail any files with too long a path. By the way the latest version allows a 126 character path.

Hope this helps.

Please let us have any information regarding the write failure and we will investigate.

Kind regards,

Colin

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