Re: LCD flashes on Vivante SE -- the transmonde laptop information page

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Subject: Re: LCD flashes on Vivante SE

Author:
Larry Adams

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Date Posted: 21:47:25 11/12/99 Fri
In reply to: Kevin J Dressel 's message, "LCD flashes on Vivante SE" on 11:09:35 10/25/99 Mon

To answer Kevin's first question (screen flickering):
I had the same problem as you and Jeffrey Rice. Transmonde did not have a 13" screen so they sold me a 14" one for $99. The flickering came back, so Transmonde replaced my ENTIRE LAPTOP, keeping the 14" screen I had just upgraded to. I always was impressed with their commitment to taking care of customers. I have not had any further problems with flickering. I suggest getting ASE to get on the problem IMMEDIATELY, in case they run out of screens.

To answer the second question (heat sink):
That material is a heat transfer compound. Notice the heat sink has an extension that goes over to the fan area.

> I just recently noticed that the LCD (13.3") screen on
> my Vivante SE PII 266 flashes on occasion. It didn't
> do this prior to a day or so ago, so I am quite
> perplexed as to why. The screen blinks off for a
> split second then back on. In addition, it seems to
> be getting faster (the flashing occurs with greater
> frequency) and occurs in win98 and dos. Does anyone
> know why? The notebook is still under waranty, so if
> I have to, I'll send it in to get fixed.
>
> I also have a couple side questions:
>
> 1. The hard drive (a 3.2GB) has some surface errors.
> Will they consider this a manufacturers defect and
> replace it?
>
> 2. Does anyone know what the foam-like stuff on the
> metal sheet covering the CPU is? Is this some sort of
> heat sink compound?
>
> Thanks for any answers!
>
> Kevin

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