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Date Posted: 04:44:34 10/17/02 Thu
Author: Arischa
Subject: Re: Laggg
In reply to: Belgarath 's message, "Laggg" on 18:37:35 09/23/02 Mon

I just sent an email to them.
I doubt it'd help much but I guess if we all pitch in, we'd be heard... eventually.

------------------------------------------------------------
Dear Sirs/Madams


Good day,
I am a player from Singapore and I have been playing UO for over a year now.
Lately the connections of many Singaporean players to the Oceania Shard have deproved tremendously.
Our average ping used to be good, it averaged around 100 - 200, it was not exceptional, but it was playable.
However, our connections now have a ping average of 300 and more. Personally, I've been getting an average of over 350 quite regularly.

I understand that OSI has disabled UOTrace, so I have obtained a trace route from another service (http://www.pcpitstop.com/internet/tracert.asp).
Enclosed below is my trace route.
From what I understand, the problem does not lie very much on "the client's side".


# Avgms Address
1 15 10.226.32.1
2 16 172.20.26.65
3 27 172.20.2.90
4 90 172.20.6.4
5 25 61.8.233.157
6 18 61.8.234.61 (ge-0-0-0.r00.sngpsi01.sg.bb.verio.net)
7 188 129.250.3.69 (p1-0-1-2.r80.sttlwa01.us.bb.verio.net)
8 187 129.250.3.18 (p16-1-1-1.r21.sttlwa01.us.bb.verio.net)
9 180 129.250.3.42 (p64-0-0-0.r20.sttlwa01.us.bb.verio.net)
10 191 204.255.169.25 (200.ATM5-0.BR1.SEA1.ALTER.NET)
11 197 204.255.169.25 (200.ATM5-0.BR1.SEA1.ALTER.NET)
12 201 152.63.105.18 (0.so-7-3-0.XL1.SEA1.ALTER.NET)
13 194 152.63.2.130 (0.so-7-0-0.TL1.SEA1.ALTER.NET)
14 199 152.63.0.113 (0.POS6-0.IR1.SAC1.ALTER.NET)
15 195 137.39.31.189 (so-7-0-0.IR1.SAC2.ALTER.NET)
16 267 210.80.51.249 (so-6-0-0.TR1.SYD2.ALTER.NET)
17 349 210.80.51.249 (so-6-0-0.TR1.SYD2.ALTER.NET)
18 348 210.80.32.242 (311.AT-3-0-0.GW4.SYD2.ALTER.NET)
19 362 203.166.93.46 (ea-syd2-gw.customer.alter.net)
20 354 203.166.118.200 (oceania.owo.com)


Please look into the problem, it has been a real bother for most, if not all, the Singaporean players that play on Oceania.
Your response to this letter will be greatly appreciated.

Thank you for your time and patience.
I hope to recieve a reply soon.


Sincerely,
Arischa.
------------------------------------------------------------

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