Re: KIA RIP-OFF -- Kia=Krap Imported to America

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Date Posted: 18:06:23 08/18/09 Tue
Author: Dylan Wells
Subject: Re: KIA RIP-OFF
In reply to: SpectraMan 's message, "Re: KIA RIP-OFF" on 13:18:52 08/09/09 Sun

My wife was driving her 05 Kia Rio yesterday when the timing belt broke, which resulted in "catastrophic engine failure" according to the dealer. The car has approximately 50,000 km on it and is covered under warranty. The car has been in the shop for two days now and the dealer still hasn't decided whether it needs a new engine, new head, or just a new timing belt. In the meantime, they say that it will be a minimum of two weeks and refuse to give us a courtesy car. Kia Corporate said they no longer give courtesy cars due to liability issues. When I went in to talk to the dealership on my wife's behalf, they tried to sell me another Rio.

My wife missed work today costing us $300. To rent a car for two weeks is going to run us around $300-500.

Meanwhile, my best friend's Jeep Grand Cherokee had the transmission go, and he got a courtesy car and says he can't complain about how he was treated.

Moral of the story: I wouldn't wish a Kia on my worst enemy.

>
>Based on your statements here, I wish you good luck
>(sincerely) in your efforts.
>
>I'd hammer on Kia to prove that the belt wasn't
>changed. Do you still have broken belt? Comparing it
>to a new one would surely help your case. Did your
>mechanic use an OEM Kia belt? Even if he did, the
>markings on a replacement belt may be different than
>the factory installed belt. That needs to be checked
>out (if possible) to help bolster your case.
>
>Did the new belt break when the engine
>self-distructed? The breakage of a belt simply
>failing (as in a high mileage belt) has to look
>different that the pull-apart failure caused by a
>seized motor... or so I would think.
>
>Since your 20k-usage belt was most likely NOT the
>point of failure, then the internals of the engine had
>to go first would be my assumption. It sure seems
>like that condition would be diagnosable.
>
>How high up the chain-of-command at Kia have you
>gotten so far? Keep climbing until you get a hold of
>someone who's willing to work with you.
>
>Again, good luck. Post back here with the results.
>
>-SM
>
>
>
>>To answer your questions.
>>
>>Kia has said flat out that the timing belt was never
>>changed. I saw my mechanic not only take the timing
>>belt off, he gave it to me when he took it off.
>>I have the original receipt,part number and labor
>cost.
>>My mechanic has been in the buisness for 31 yrs and is
>>ASE certified. He took me in on a Sunday night to
>>check my car after the engine blown to diagnosedthe
>>problem at no cost.What he did find was that one of
>>the cylinders was blown. The bottom of the spark plug
>>was mangled. I trust my mechanic 110%. He is even
>>going to " go to bat for us in court".

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Replies:

Re: KIA RIP-OFF -- David Latraverse (disgusted), 06:46:07 08/22/09 Sat