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Date Posted: 11:37:56 11/24/09 Tue
Author: C Mitchell (Angry won't buy another KIA)
Subject: Re: Folger Kia, Charlotte NC - Cust Service & Service Ctr Suck
In reply to: C. Mitchell 's message, "Folger Kia, Charlotte NC - Cust Service & Service Ctr Suck" on 11:36:32 11/24/09 Tue

>07 Sedona - right turn light burned out, when we went
>to replace it saw that the mount was broken. Looked
>at the other side it was also broken. Took to Folger
>where we were told that we did it. They have been the
>only ones to service it but some how for no apparent
>reason we took of these parts and broke them. They
>didn't for one second entertain the idea that they had
>broken them or that it was a manufacturing defect,
>matter of fact in scheduling it to come in and
>describing it to him that is when he determined that
>we broke them. The last time I had it in for service
>they broke something else that required a second
>visit. It has taken me 6 mos, two trips and countless
>calls to get the last recall taken care of. Do not buy
>for Folger Kia or Folger Automotive Group in Charlotte
>NC

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  • Re: Folger Kia, Charlotte NC - Cust Service & Service Ctr Suck -- christie, 10:36:58 01/04/10 Mon
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