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Fri, Oct 18 2024, 12:10:04Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1234[5]678910 ]
Subject: The New Consumer Protection Fair Trade Agreement (CPFTA)


Author:
Altos
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Date Posted: Sun, Feb 29 2004, 1:03:58
In reply to: Anonymous 's message, "Interval Resorts Network" on Sat, Feb 21 2004, 0:59:59

Hi,
I was also being conned by IRN (Interval Resorts Network) or also known as Asian Travel Club (ATC) on the 25 Feb 2004 at Somerset road. The company is located on the 6 floor and 8 floor in the Faber House building,using the same old techniques and the pressurising methods that has been mentioned by many victims. I really appreciated to know that I'm not the only victim around, and I really hate to see yet another innocent people from cheating by this kind of fraud time-share company. I feel so glad that I came across this website and it is thru this website that I mangaed to recover back all my losses.

Luckily, I manged to find information about consumer rights from CASE (Consumer Association of Singapore), and found that IRN has been complained to CASE by many consumers, and I went to IRN to ask the customer service personnel ( Miss Carree Lim)for a full refund. Luckily I demand the official letter with the company letterhead to state the full refund will be make into my credit cards within 14days and the endorsement they promised to pay back my money. I was consider very luckily indeed to recover my $2500.

Currently after this incident, I came to think about that the sales personnal from IRN and all time-share company are very anixous and eager to cheat innocent consumer especially before 01 Mar 2004. One good news is that with effective of 01 March 2004, the new Consumer Protection Fair Trade Agreement (CPFTA) will ensure us the rights of the consumer.

Extracting below is the quote form the booklet of CPFTA that I brought from CASE: it states:

Qns: What is the cooling off period for specific cases involving timeshare and direct sales products?

Ans: If the consumer wishes, he will be able to cancel the direct sale or timeshare contract within a 3-days cooling period excluding Saturdays, Sundays and Public Holidays. To clarify the procedure for cancellation of such contracts, timeshares and direct sales traders are to provide the consumer information notice. This notice will inform consumers of their rights to cancel the purchase during the coling off period.

You can find more information about the new erected law of CPFTA taking effect from 01 March 2004. Thanks God finally there are such law that protect the consumers against unfair trade practices, especially the "wicked" time-share companies.

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Replies:
[> [> Subject: I almost got cheated


Author:
Charm
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Date Posted: Mon, Jun 07 2004, 21:24:46

Hello there, I just had the same experience last week. Asian Travel Club also pressured me into joining their so called time share package. The offer went down from S$28,000.00 to S$388.00. Each was represented by different manager who claimed that only their supervisor was able to give such great deal.

I won a 8D/7N package. I've been trying to find out where can I go by faxing enquiries to the number provided. Guess where it is? Thailand. I guess I can forget about this deal after looking at your message.

Any idea is there a way to report this? As at that night there was at least 3 ladies who purchased the membership.

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