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Date Posted: 06:48:52 01/18/03 Sat
Author: SMH
Subject: That's how Krycek liked it
In reply to: detoured 's message, "Mulder always came out ahead though!" on 18:35:41 01/17/03 Fri

I have a very LONG story to tell you about TiVo. If you don't want to hear about it, don't read the rest of this post!

I went to New Jersey for a month in June for work. While I was there, my roommate called to tell me that TiVo stopped working. So I get home in the beginning of July and follow all the trouble shooting tips because TiVo wasn't making the call out. None of them work. I call their Tech Support, and they give me some more advice, none of which works. So then they tell me they need to work on it in their shop, which is in Bristol, PA. So I mail my TiVo off to them and they have it for about two months. It finally returns and it is still broken! I was SO angry. So I call tech support again and they tell me a few more things to do, none of which work. So I have to send it BACK in to get worked on again. So I get it back from the shop and it STILL doesn't work. The whole thing was ludicrous. So I call them again and the first thing the tech guy asks me is, "Do you have DSL?" I say "Yes" and he tells me that for some reason that they can't figure out, DSL and TiVo can't be on the same phone line. It just won't work. It's a glitch they're working on for future models of TiVo, but I'm out of luck. I got seriously angry at this man. It was classic case of killing the messanger. I went off on him how no one ever told me I couldn't have DSL with my TiVo and if this is some common fact why did I have to send it in twice before anyone told me? At this point I had spent about four months trying to get TiVo fixed, all because DSL and TiVo don't work together? So I think I scared this guy, and in retrospect I feel a little bad about it, but whatever. So he transfers me to his boss or someone. His boss tells me, "No! You can have TiVo with DSL! There is just this special thing you have to do with the TiVo." and he gives me all these directions of buttons to push on the remote and all this stuff starts happening, and I get really excited. But, in the end it doesn't work. TiVo tech support passes me along to the TiVo engineering department, and they review my file only to tell me that there is nothing more they can do. There is nothing wrong with my TiVo, the only option is for me to get rid of DSL or get another phone line for TiVo. Ack! Well, if it were up to me I'd go back to dial up for the internet and keep TiVo. My roommate, however, is not having any part of that. And at this point in my life I'm not willing to splurge the extra for another phone line. I know it's not that much, but it's also sort of on principle. So for a few months TiVo just sat in my living room, looking sad. Then the weekend before Christmas I was at my uncle's house and he was telling me how he wants to try TiVo. So I gave him mine. Why not? I'm not using it. Then, just a week ago, I found a loophole! My work, unbenownst to me, will pay for a basic phone line in my house, and for installation of that phone line, so that we can have a seperate line for our fax machines at home. Well, my fax machine and my computer are both in my office, so if I have a new line put in for my fax machine I can plug the phone line for the DSL on my computer into that line and have TiVo on the other phoneline! Hooray! I'm saved! The problem is, my uncle has my TiVo. And I don't want to be an Indian Giver (is that racist? Remember the Seinfeld when Jerry dated the Native American?). So I called my uncle the other day to ask him how TiVo is working out for him. He says he hasn't even hooked it up yet and he doesn't think he's going to. Apparantly my aunt is very apprehensive about the TiVo and thinks it's just too much. So, he's probably not going to use it, but he'll let me know. So, I'm hoping hoping hoping that he decides not to bother with it so I can get it back.

All that being said, I love my TiVo. I miss it so much. I still rave about it, despite the problems. I like what Tivo records for me. It's not always anything I would watch, but it's fun to wonder what I had watched in the past to make TiVo think I'd like it. For example, TiVo loved to record things for me from the Spanish Channel. I've never watched the spanish channel. I don't even speak Spanish. So every time TiVo recorded something off the Spanish channel I gave it three thumbs down. Still, it continued to record it. But it was always so nice to come home to a rerun of Friends or Seinfeld or The X-Files that TiVo had thoughtfully recorded for me. Another funny thing. My roommate often recorded shows about gay men, like Queer as Folk, Will and Grace, and various movies. So, as a result, TiVo always recorded on it's own everything featuring Marcia Gay Harden. We always got a good laugh out of that. I love TiVo. I had it automatically record everything with Nick Lea and Barenaked Ladies.

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Replies:

Sounds like a mess -- detoured, 15:21:31 01/20/03 Mon