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Date Posted: 17:50:35 05/28/03 Wed
Author: Perceptor II
Subject: Customers

As I've mentioned before, I have a second job delivering pizzas in the evening. When I'm not on delivery, I'm often answering the phone and taking orders from customers. The thing I've noticed is that some people will be very short-tempered with me over the phone, but I'm almost always treated nicely when giving them their pizza. Why do you suppose there is this disparity?

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