Subject:  Patient Info |
Author:
James Branch
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Date Posted: 22:32:10 02/22/02 Fri
Ok guys, here's the deal.....It is great that you can enter the patient information and save it. It's great that you can reload that claim that you entered and modify it if there is a mistake. But you still cannot pull up a patient and start a new claim without having to reenter all of their information again! If you pull up a patient that has been entered prviously, and modify the date of service and CLAIM information and new charges, and then click on the save button, it OVERWRITES the previous claim and you NO LONGER have a record of it. Therefore it does not carry up to date and rolling balances. The way that you have it now, you would have to re-enter the patient information and claim information every time you wanted to enter a claim, so that you can show our doctors a balance that the patient owes, and the doctors ask why it shows seperate balances rather than one total balance. I realize you do not have the reports set up yet but that is how it will look when you're done....it's set up to archive claims just like the CD version of PHD. Furthermore, it is not efficent to enter claims and patient information everytime you need to enter a new
claim for an existing patient.
Let me give you a perfect example. I bill for a chiropractor. He sees his patients 4 times a month. So when i bill for a single patient (lets say patient A) i will enter his information for week one. A week later i get a second claim for patient A again. The way that you have the system set up now I would have to load his information again in the patient screen, then go into the appropriate service dates and modify the dates and charges. When i click on the save button, it over writes week 1 claim that i previously entered and there is no longer a record of it. And becuase it is overwritten, the balance does not go up because the first charges are no longer there. To do what is the most efficent way of entering multiple claims for the same patient and show a balance with the current system i would need to create patient A, four different times and show patient A as four different patients. (thereby having to re-enter patient A info 4 different times....very slow and unnecessary process). If you want a suggeston, you need to seperate the patient info process and claim process into two different steps, just like you did with the insurance input screens. YOu should have to enter the patient info in step 1, then click on an icon to enter the insurance info, then click on an icon to create a claim....in the claim screen you then choose the patient you want from the list, the provider(like you do now), the facility(like you do now, and then the insurance info (like you do now), and once you have that go on to enter the charges, diagnosis codes etc. That would cause a new claim to be generated as well as add the new charges to the already existing patient balance. A running total would accumulate because claims are now being generated as new and not being overwritten (or modified) and the charges total are being associated with the patient not the claim. I know that this may seem very confusing in written form but i don't know any other way to say it in written form. I would be happy to speak with someone in person....If you wish to e-mail me and i will call......but please let me know what you think because if i were to get a very large practice, this program would not come close to serving my needs because it would not keep enough information or be efficient enough to handle it. I do have great hopes for this program and am willing to do anything i can to help make it better for everyone.
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