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Subject: Internet Connection


Author:
Lisa M
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Date Posted: 12:03:52 02/18/02 Mon

Ok, I have been messing with the phd online version. I read the user manual and understand the majority of it where I am able to start processing medical claims. Now, if I start using the program does it matter what kind of connection I use and would you recommend cable of dsl? I wasn't asl aboe to enter anything in th epractice screen, it would generate an error "characters no valid" or something like that. But now that I tried it recently it works. I'm thinking maybe it's because of my internet connection.

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Replies:
[> Subject: Re: Internet Connection


Author:
Walter Chao
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Date Posted: 10:38:06 02/26/02 Tue

Hi Lisa,

You do not need a broadband connection i.e. DSL/cable modem, in order to use our online software; a 56k connection will suffice. The system is intentionally designed to reject any text characters entered (period, comma, $, %, etc) that are not acceptable by Eclaims, our preferred electronic claim clearinghouse.

Please also be patient as we are constantly making updates to the beta system so you may occassionally run into system issue. Thank you.

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