I just had a horrific experience with them, I tried to order my dress, when I called no one answered the phone. When I left my phone number, instead of a call back, I recieved an email. They demanded that I communicate via email, then got rude when I tried to talk him he got more rude. Then I was told not to email them back.
From: "dariuscordell@dariuscordell.com" <dariuscordell@dariuscordell.com>
Sent: Thu, February 11, 2010 7:13:03 PM
Subject: - Lansing, MI - 1000 - sz 12 - RUSH - April 17
All you had to do….was type the words you wanted to speak. Since you refused to do so that means you were not our customer to lose.
These people are con-artist if you either don't want to have your day spoiled or end up having to pay much more than you agreed to, then you won't want to have any thing to do with them.
I ordered a dress from them for $640.00, we sent them a check for 50% down and put on the check that this was for 50% off the amount, leaving a balance of $320.00, plus shipping. We required nothing from them, no help on measurements, nothing other than price quotes. At no time did my fiance have any contact with them or sign anything.
approximately 6 to 7 weeks after we mailed it we got an E-mail from them (on a Sunday) stating that $580 was still owed, we responded back asking about the price increase. Their response was “You owe the balance that you have made. And the balance you made was correct. “ , still no explanation of any kind, we exchange several more E-mails to no avail. At this time with the wedding coming up, I decided that there really was no other choice but to pay the bill, so that Monday (one day later) we sent them a check for the rest. they never responded back nor did they return any of the E-mails we sent. so after about a week I decided it was time to find another dress. But first I put a stop payment on the check and sent another one certified mail, with a letter telling them that as the check had never been cashed we did not know if it had gotten lost in the mail or what, they never picked up the letter. And we found another dress from a reputable organization.
A couple of week later we got a collection letter from a company for both myself and my fiance, for over $1,800.00, we contacted them and sent them copies of the E-mails, they said they were going to be getting clarification from the company, they never did, but that does not stop them from calling and sending threatening letters to not only me but my fiance, whom never had any dealing with them or signed anything. I also found out that they had turned it over to the collection agency the Monday following the Sunday that they first E-mailed me with the increase in cost. In other words less than 24 hours after telling us what the finial bill was they had turned it over, so obviously they never had any intentions of actually delivering the product. No reputable company would even think about turning you over for not paying your bill, with out giving you a chance to pay it, yet they did it in less than 24 hours from issuing a bill.
Exetremely Rude