| Subject: Re: I got a new one for yall... |
Author:
Trent
|
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Date Posted: 16:31:27 02/21/00 Mon
In reply to:
Terra
's message, "Re: I got a new one for yall..." on 05:44:16 02/21/00 Mon
I would recommend running the learning procedure on your battery again. It should take between 8 and 20 hours. Did you ever try learning on your old battery that only holds 10 minutes worth of charge?
Removing your hard drive will not void the warranty, BUT the hard drive cover is pretty tricky to put back on. If it is not put back on correctly, it could cause the touchpad, keyboard & hard drive connector to come loose. On all Transmonde systems I would recommend removing the hard drive when sending it in for service, but on the Vibrant LS I would suggest you leave it installed unless you have some top secret information.
> My computer was bought in April of last year, so it is
> less than a year old. I only did the learning on one
> of the new batteries, but, yes, both of them were half
> charged when I got them. My original battery will not
> hold any more than 5-10% charge and that takes a long
> time to achieve. I sent a fax for an RMA number. I
> hope to get it today. I assume I want to take the
> hard drive out of my computer before sending it (ASE
> even told me I could do this). This won't void the
> warrarnty, will it? I don't know how to take it out,
> but, how hard can it be?
>
> Terra
>
> > Is this the case with both batteries? How about your
> > original battery? How old is your computer? Your
> > original lithium-ion battery should last at least a
> > year, most likely longer unless you travel a lot and
> > use it on battery daily. If all three of your
> > batteries are showing similar symptoms, the problem
> is
> > most likely with the battery connection. Your LS is
> > probably still under warranty, you may want to have
> it
> > fixed correctly while you still can.
> >
> > > Ok, I ordered two new batteries for my Vibrant LS.
> > > Both of them came with 50% charge on the battery
> > > indicator and showed the same amount on the
> > powermeter
> > > and wouldn't charge past that. I ran the learning
> > > thing and let it charge back overnight and voila,
> > 100%
> > > (on the battery and on the power meter). I thought
> > > that was great. Then, a little while later, I
> > checked
> > > the powermeter and it said no battery was present.
> I
> > > took the battery out and put it back and it said
> 100%
> > > again... for a minute or so... now it says not
> > present
> > > again... It appears my battery is lose now. I
> really
> > > want to fix all of this... Help...
> > >
> > > Terra
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