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Subject: Re: Cable TV Author: Brigid [ Next Thread | Previous Thread | Next Message | Previous Message ] Date Posted: 12:26:58 09/16/02 Mon In reply to: Renee 's message, "Cable TV" on 06:44:40 09/16/02 Mon 1800 Technostores is an absolute abomination. Zac and I went through the same crap. Their claim to world class customer service is one of the biggest jokes I've ever heard and I'm glad to know that someone reported them. It's more like world class incompetence. We sent complaints to Dish Network-corporate, but clearly that didn't do much as you suffered thru the same situation. We're still having a few minor problems, but can at least watch tv now. it would have been nice to have different options in terms of cable, but nothing can be done about it now as this is how the building is wired. I think George is pretty aware of the fact that the technostores people are total idiots. Way back when, he called them on our behalf and technostores didn't seem to care how many complaints they received. [ Next Thread | Previous Thread | Next Message | Previous Message ]

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[> Subject: Re: Cable TV Author: jeromie apt.23 [ Edit | View ] Date Posted: 16:23:37 09/16/02 Mon i had the same problems with 1-800-technostores!!!! i got so mad at them, i just canceled the whole thing! it started with a defective receiver, then the second one had a problem with a satellite that (after 2.5 hours on the phone with dish network tech people) wouldn't work and i had to call the installers. then two months of 1-800 technostores making appointments and not showing up. then they finally showed up but wouldn't come in because of my dog (they had been in before and it wasn't a problem?!)... so i locked my dog in the bathroom for an entire day while i was at work and they no-showed me again!!!! that was all i could take. the best excuse i got was that they were waiting for a part to come in from california!!! they said they had called george and canceled the appointment... this was while george was on vacation for a month!!! i also called and complained to the dish network... but it didn't do any good. in fact, my service never (not one minute of service) worked, but dish network still wanted me to pay like 60 dollars because it had been activated two months before i canceled the whole thing... i talked to two supervisors and finally some big manager before they erased the balance. talk about a hassle!!! [ Post a Reply to This Message ]