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Date Posted: 10:52:33 03/23/10 Tue
Author: niki
Subject: She is a very nice girl
In reply to: niki 's message, "thoughts for discussion" on 07:23:10 03/23/10 Tue

she just seems to have a very skewed view of the world. It doesn't affect her work and as I said she is rather young for her age, so I assume she is getting some of this from home.

Yes, it was inappropriate, but we have a very small company and we talk about lots of things that could probably be considered harassment if someone took them wrong. C opted not to discuss it, I would have called her on it. Either way we are not looking to get her in trouble- she took care of the client fine and I think her being exposed to other points of view is a good thing.

I just thought it was an interesting point of view. I hear people complain that we shouldn't ever have to "press 1 for english" (nevermind that the call center is in India). And that we shouldn't teach english as a second language in public school- is that why? Because they think everyone who doesn't speak english is here illegally?

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[> I live in Texas, we have a very large hispanic population, of course -- Jeannine, 11:13:18 03/23/10 Tue [1]

and language skills are in no way related to their immigration status. There are many that have lived here all thier life and don't speak English, and some just arrived who speak better English than me.

I am tone deaf when it comes to learning other languages. I have tried and failed many times, from classes to self-training. I have a great amount of admiration for those who are bi-lingual. I think my brain just ain't wired that way.

As for the young lady, youth may me a factor. Age and experience are the best teachers. Who know what she was exposed to at home and school. It may be worth pointing out in private that her words may taken the wrong way by some and reflect badly on herself.

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