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Subject: Re: What's been your DSL experience with US Online?


Author:
Eric Hamilton
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Date Posted: 20:48:48 04/29/02 Mon
In reply to: Jim Trethewey 's message, "Re: What's been your DSL experience with US Online?" on 16:07:51 03/11/02 Mon

I haven’t really had any problems with US Online or BroadbandNow!. Occasionally service has been disconnected for a few hours at a time, and I’ve had trouble with the DSL router that was provided needing to be cycled (unplugged and then turned back on). But those issues are few and far between.

My only complaint is that we’re not given more options as to what type of service we can have. According to US Online the contract they have with BroadbandNow! only allows for a single bandwidth rate. In short I can’t pay more money to get the type of bandwidth I’m looking for. I realize that most people aren’t looking for high priced internet connectivity, but there are a few fools like myself who would be willing to pay to get extra premium service. Unfortunately US Online doesn’t want my money =(

Other than that, I think most people would be very happy with the service provided.

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