Who Needs The Clue This Time? The Business Owner or Customer? -- Small Businesses Discussion Forum

[ Show ]

Support VoyForums

[ Shrink ]

VoyForums Announcement: Programming and providing support for this service has been a labor of love since 1997. We are one of the few services online who values our users' privacy, and have never sold your information. We have even fought hard to defend your privacy in legal cases; however, we've done it with almost no financial support -- paying out of pocket to continue providing the service. Due to the issues imposed on us by advertisers, we also stopped hosting most ads on the forums many years ago. We hope you appreciate our efforts.

Show your support by donating any amount. (Note: We are still technically a for-profit company, so your contribution is not tax-deductible.) PayPal Acct: Feedback:

Donate to VoyForums (PayPal):

[ Login ] [ Contact Forum Admin ] [ Main index ] [ Post a new message ] [ Search | Check update time | Archives: 1, 2, 3, [4], 5, 6 ]

Subject: Who Needs The Clue This Time? The Business Owner or Customer?

Author:
Dennis S. Vogel

[ Next Thread | Previous Thread | Next Message | Previous Message ]

Date Posted: 23:24:33 02/27/12 Mon
In reply to: Ron 's message, "Re: Elvis Presley Had (Many) A Clue" on 21:14:14 11/27/11 Sun

(Note: I put - into special-ist because without -, the forum system won't allow it. Apparently, that word had been used in unauthorized posts. Many of us do what we can to eliminate this problem, but some scum bags post it in between the times we check for those. This forum is a free service. I don't expect it to be perfect.)

Hi Ron,
I've interpreted your post as a request for getting clues that others will accept.
This issue is more of a challenge than I anticipated. Thank you for the challenge.

I've gathered a lot of things I can include in this thread, but all of it would probably be too much. I need to get or establish a clue about which information is important enough for you & others to read. I may need a cue to nudge me when I've written enough. Your feedback & comments from others can help me choose what I should include.

I hope writing this from/for a legal system & retail perspective will help all readers get the information they need. Some of this may seem obvious, but I'm setting a context (I hope). By using a retail transaction as an example most people are familiar with, I've emphasized how important & how hard communication can be even if each person has a clue.

People tend to want to make it evident they have clues, but without blatantly stating it. It applies to retailers & customers. Yet, they may not agree, based on their situations, about what a clue is or if a clue applies to the job the customer wants to get done. People can do it without making a contest.

What Is Your Verdict?
The subject of evidence/clues came up for me in a bigger way recently. About 3 weeks ago, I was picked for jury duty.

Each lawyer, who talked to us, implied if we (jurors) have a clue (personally has sound judgment) the right verdict will be obvious. Too often, people are sure what they want is easy enough for anybody to understand. It's vital for retailers to know consumers have a lot of other things to understand. Despite everything a retailer needs to understand, customers may assume retailers should be knowledgeable about everything related to their stores & inventory.

As jurors, we figured there were things the prosecutor & defense attorney weren't telling us that could've helped us determine the better verdict.

Customers won't always tell you what you need to know, yet they depend on you to help them. They rely on your judgment to help get out of &/or avoid trouble. It can be a bit like a non-jury trial, just a judge determines if anybody is guilty.

We, the jurors, were reminded a few times what evidence is & isn't. Though there's a legal definition (definitive meaning), the issue of what is & isn't evidence wasn't the only consideration.

After we determined what was & wasn't true (whole truth & nothing but the truth), we deliberated for hours about the significance of the 2 verdicts we were required to choose from.

Having only 2 options can seem quite confining, but multiple options can make decision harder also. The 1st part of the decision was made for us so we could focus on the rest.

We didn't have any other choices. Whether we agreed with the legal definition or if the act should or shouldn't be considered a crime, what mattered is the current legal definition.

Customers may depend on retailers to narrow the range of options to make decisions easier. Retailers (being special-ists) should help customers define what's most important so customers get the best results they can afford.

It's always vital to remember what happens during & after retail transactions can quickly have legal & liability ramifications. I'm emphasizing how minor things can become serious problems by using a trial as an analogy.

To hopefully make things easier for each of us, I'll end this post here. I'm saving the rest for future posts.

Dennis S. Vogel
thrivingbusiness@email.com
People don't necessarily believe what's true,
they believe what they think is true. Successful
marketing depends on making the right promises
when people are ready to accept your promises.
Please click here for free information.
http://www.lakefield.net/~thrivingbusiness/

[ Next Thread | Previous Thread | Next Message | Previous Message ]

Replies:

Subject	Author	Date
Have A Clue & Maintain It So You Can Stay Out Of Jeopardy	Dennis S. Vogel	23:18:04 07/31/12 Tue
Re: Have A Clue & Maintain It So You Can Stay Out Of Jeopardy -- Clue Zone, 21:30:08 09/28/13 Sat What Are Your Customers' Nightmare Scenarios? -- Dennis S. Vogel, 23:07:34 09/28/13 Sat