Re: Poor quality and continuing support -- the transmonde laptop information page

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Subject: Re: Poor quality and continuing support

Author:
Stacey

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Date Posted: 22:11:23 08/22/99 Sun
In reply to: John Shoemaker 's message, "Re: Poor quality and continuing support" on 08:25:20 08/20/99 Fri

We ran into some problems with one of the Transmondes that we purchased and it did take a couple of exchanges to get it right.

I think we were just unlucky because the Transmonde was ranked number 2 on the Deja News ratings list, topped only by the Apple PowerBooks.

However, I can't fault the Transmonde support staff. Their customer service was excellent and they jumped through hoops to get our lease line set up.

And now that we're in the market for another notebook, I'm finding that there isn't anything out there that doesn't start at least 30% higher for the same features.

> SNIP
> >I am WARNING all the Transmonde owners out there, if
> you
> > have any tech support questions, DON'T ASK ANDREW
> > FISHKIN. Instead, post them here and I'll try to
> > answer as many as I can. I have landed myself a new
> > job in a Silicon Valley which keeps me busy, but I'll
> > try to post answers in the evenings and weekends.
>
> Thanks Trent. I appreciate your consciencous attitude
> and posts.
>
> Regards to Karen, Darren, Ken and Mark -- if you see
> them.
>
> John

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Replies:

Subject	Author	Date
Re: Poor quality and continuing support	Garrett	11:28:27 08/23/99 Mon

Re: Poor quality and continuing support	Garrett	12:19:56 08/23/99 Mon
Re: Poor quality and continuing support -- Jessica Boyd, 15:56:37 08/23/99 Mon Re: Poor quality and continuing support -- Garrett, 13:47:27 09/07/99 Tue