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Saturday, February 22, 02:37:13pm

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• No-one's that clueless that the problems persist (and indeed, evolve) despite being told of issues by customers over a period of months. They're taking the piss. I'll spend my money elsewhere (NT) -- The Doctor, Wednesday, February 19, 11:15:52am (host81-158-104-229.range81-158.btcentralplus.com/81.158.104.229)
  • Its actually fraudulent on their part when they told me the extra was VAT. I'm only buying a beer there from now on and always checking what they charge me first. They know that when its busy most won't bother to check and the odd person like me is easily dealt with. (NT) -- Hammersmithender, Wednesday, February 19, 11:25:27am (NoHost/185.111.131.198)
    • Why not have a decent pint in a proper pub?Bit dearer obviously. (NT) -- HemelRog, Wednesday, February 19, 11:36:11am (5ec0f8a7.skybroadband.com/94.192.248.167)
      • I only go there because of the price and the possibility of meeting someone i know. (NT) -- Hammersmithender, Wednesday, February 19, 11:48:44am (NoHost/185.111.131.198)
  • I don't spend much in there anyway so dont have the specific experience, but I really dont think it's a sub contractor on the take, its bonkers to do that because they'd be openly risking their own contact! flagrantly in front of their client! (NT) -- FF, Wednesday, February 19, 11:54:23am (NoHost/167.98.162.101)
    • A one-off and I'd agree with you. This is a pattern of behaviour now, hence my distrust. People and organisations do this when they spot a loophole they can exploit and keep going until they're called out on it, at which point they act all innocent. Seen it loads of times. I've mentioned FFC oversight further up...assuming anything is in place to keep an eye on them then it isn't enough. (NT) -- The Doctor, Wednesday, February 19, 12:13:29pm (host81-158-104-229.range81-158.btcentralplus.com/81.158.104.229)
      • Thinking to about it I doubt the money go to the contractors at the point of sale, it goes to the club and they pay the contractors. Check what’s on your bank statement.. again, even if they did play all innocent at the point of discovery AND the money goes via the contractor, they would have to account for the extra revenue or lose the contract (NT) -- FF, Wednesday, February 19, 12:35:37pm (NoHost/167.98.162.103)
        • Well, that all depends on the contract (does the contractor get a % of sales?) and how are sales reported (by value or volume; easy to fiddle the latter and pocket any excess without reporting it)? I haven't lost out personally, I just told them to sort themselves out and walked away without buying anything. But something is very wrong IMO (NT) -- The Doctor, Wednesday, February 19, 12:44:14pm (host81-158-104-229.range81-158.btcentralplus.com/81.158.104.229)
          • Again the risk does not outweigh the reward. Its ineptitude not fiddling.. (NT) -- FF, Wednesday, February 19, 01:22:52pm (NoHost/167.98.162.101)
          • It doesn't matter how it's reported.. if there is a deal proposed by the club that is not being implemented then there is extra revenue. Hard to imagine no one has complained in writing.. Imagine Teflon finding out?? (NT) -- FF, Wednesday, February 19, 01:26:35pm (NoHost/167.98.162.101)
            • Ineptitude doesn't continuously get basic maths wrong at the point of sale over several months. It might in the first instance, but you'd expect that would be sorted after multiple customer complaints. That they haven't fixed it - as evidenced in this thread - suggests this can't be pinned on incompetence. They've had plenty of chance to stop charging above the advertised rates and haven't. So they've lost my business forever. A case of "fool me once, shame on you; fool me twice, shame on me" (NT) -- The Doctor, Wednesday, February 19, 01:46:00pm (host81-158-104-229.range81-158.btcentralplus.com/81.158.104.229)
              • I think we'd both agree it's pretty shocking no matter what the reason. But I can't get past the risk vs reward thing... does anyone know HOW MANY MEMBERS THE FST HAS.. as it seems just the thing for them to tackle... (NT) -- FF, Wednesday, February 19, 02:04:00pm (NoHost/167.98.162.101)
              • Also, they don't appear to ever "mistakenly" under charge. (NT) -- Hammersmithender, Wednesday, February 19, 02:16:12pm (NoHost/31.94.12.81)